DBS Checks & Criminal Record Checks

Care Check is a leading umbrella body for the Disclosure and Barring Service and has been named one of the top 8 providers for criminal record checks in the UK.

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What To Do If A Candidate Fails A Background Check

In today’s incredibly connected world, finding the right talent is more crucial than ever. But beyond CV’s and interviews are more powerful tools available to employers and hiring managers, background checks.

The exploratory work that goes on in the background, verifying information, uncovering potential discrepancies etc. that is where you can take candidate qualification to an improved level rather than just listening to a hunch. 

What Is A Background Check? 

Think of a background check as a thorough investigation into a candidate’s past. It’s a process that employers use to verify claims made on application forms and in CV’s, and assess the potential risks associated with hiring a candidate. These checks can delve into various areas, from criminal history and education verification to credit reports and reference checks. 

Types Of Background Checks 

Different checks suit different needs. Here are some of the most common types of checks:

Criminal Record Checks : These, known most commonly as DBS Checks scan databases for criminal convictions and misdemeanours, depending on the level and scope of the job, location and industry where the job will exist. Enhanced DBS Checks are the most advanced and interrogating, whereas Basic DBS Checks are the most commonly applied for. Learning more about the difference between DBS Check types is important to do as a hirer of candidates.

Education Verification : Employers confirm the authenticity of academic degrees and certificates presented by candidates.

Employment Verification : Past employers are contacted to confirm job titles, start and end dates of employment and reasons for leaving.

Credit ChecksThese reveal a candidate’s financial history, which can be relevant for positions involving financial responsibility.

Social Media Checks :
A growing trend with the advancements in technology, and the growth of its use in day-to-day lives are social media checks. Employers may scan a candidate’s online presence to assess their professional and potential risks. If you aren’t utilising social media checks you really should be as they’re a great pre-screening investment.

DBS Checks & Criminal Record Checks

What Does A Background Check Look For? 

The specific focus of a background check very much depends on the job and the level of the check. Generally employers look for red flags such as:

Criminal Convictions : Certain offences may disqualify a candidate, depending on the severity and relevance to the role. 

Dishonesty on Applications : Misrepresentation or qualifications or experience can be a deal-breaker for many employers, just simply trying to ascertain the reliability of a candidate’s word is enough.

Financial Instability : Serious credit issues may raise concerns over the trustworthiness in handling company finances, whether this is a financial assistant hire or a hospitality worker like bar staff.

Performance Issues : Negative references or poor performance documented by previous employers could be a cause for concern.

Company Culture Fit : Ensuring that the views and beliefs of the individual match those of the businesses broader company culture are important, this can be more difficult to ascertain in a CV or interview.

Unpalatable Associations : If one of your candidates subscribes to an extremist view be that across religion, politics or gender; it is important to understand these views beforehand, as some language types and views may not be tolerable when considering the public portrayal of your business, or the internal relationships with other staff members.

Why Would A Candidate Refuse A Background Check? 

Just because a candidate refuses a background check, it doesn’t mean that they necessarily have something to hide, although this would naturally be the first thought that comes to mind. The three main reasons we’ve seen for a candidate refusing a background check are:

Privacy Concerns : Individuals may worry about the extent of the check, the information being accessed and how that information will be used or stored.

Previous Mistakes : Concerns about past incidents, even if unrelated to the job, may lead to a refusal before a candidate can truly be considered for the role.

Fear of Disqualification : Candidates with legitimate concerns about being disqualified for rudimentary things that may arise in the check may choose to opt out in a bid for time conservation.

What Happens If A Candidate Fails A Background Check? 

If a candidate’s background check reveals disqualifying information it can be disheartening for the hirer who was keen to have them on-board and join; and even worse for the candidate who was looking forward to a new role and challenge. Despite this, it does happen, and when it does, as the employer, you need to ensure that you handle the situation correctly.

When a candidate fails a background check, the employer is legally obligated to inform them and provide a copy of the report. The candidate then has the right to dispute the findings and provide additional information or context before a hiring decision can be made.

Ultimately, the employer makes the final decision based on the specific circumstances, the information available and the potential risks involved; and the decision should always be made with the best interests of the company.

Background checks can be a valuable tool for employers, but navigating the complexities over what information can be legally collected, and what information can not is something that needs careful consideration.

It’s crucial to conduct checks only when legally permitted and relevant to the position, ensuring fairness and transparency throughout the process. Remember, it is not about unearthing skeletons in the closet, but about making informed hiring decisions based on accurate information.

By understanding its purpose and procedures, you can navigate this process with respect, transparency and ultimately a commitment to finding the right talent for the right job.

If you need any assistance or guidance with background checks, such as DBS Checks (criminal record checks) or Social Media Checks don’t hesitate to get in touch

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