All DBS applications will need to undergo an ID verification to confirm the applicant’s identity. This process will need to be carried out by the employer and the applicant will need to be present.
The employer must ensure they do the following:
- Follow the three- route ID checking process which can be found here
- Check and validate the information provided by the applicant
- Establish the identity of the applicant through the examination of documents produced
- The applicant must provide all names by which they have been known
- The applicant should provide all addresses where they have lived in the last five years
- Check the application is fully completed and contains all correct information. Failure to do this will result in delays.
The identification verification must be completed face-to-face. If this is not possible then the alternative method would be an invitation to a video link meeting via Face time or Skype.
In both circumstances the applicant must provide original documents to the employer. If proceeding down the virtual route, the applicant must have sent the original ID documents before the time of meeting and must be checked for their authenticity when you are live with the applicant.
Please note that if an applicant is presenting the documents in person, please ensure they are not scanned copies and are the original documents.
The employer must ascertain if there are any risks involved via video link and these must be assessed and mitigated.
If an employer discovers that the documents may be subject to fraud or there are any errors or discrepancies, these need to be clarified immediately. The employer must not amend the applicant’s application without their consent. If an application is amended without consent, it will invalidate the declaration made by the applicant and may breach data protection legislation.
Care Check employer’s guide; verifying ID face to face
- You must only accept original, valid and current documentation
- No photocopies are accepted
- You must not accept documentation printed from the internet i.e. internet bank statements
- You should primarily obtain photographic documentation such as a passport or driving licence as this will confirm the applicant’s identity.
- One document must confirm the applicant’s current address
- Please confirm with the applicant that their five-year address history is correct.
- You should not accept the foreign equivalent of an ID document if that document is listed as ‘UK’ on the list of valid identity documents
- The applicant must attempt to provide ID documents from Route 1 before proceeding via route 2 or 3
- A document from each group should only be included once in the document count e.g. two bank statements are not permitted if they are from the same bank
Checking a passport
The employer should check the general quality and condition of the passport. It should be treated as suspicious if it is excessively damaged. You must ensure that the photograph is not damaged near the laminate; if you notice signs of excessive glue or slitting near the laminate, this would indicate photo substitution.
If the photo is very large, this may indicate that it is trying to conceal another photograph underneath. The passport office has produced guidance to follow to ensure that a passport is checked properly by clicking here
Checking a birth certificate
Birth certificates are not evidence of identity and even though certificates that are produced at the time of birth seem somewhat more genuine, they do not show if any information has been corrected.
However, you can still check the originality of a birth certificate by checking the quality of paper used; genuine certificates use a high-grade paper and there should be a watermark which is visible if you held up to the light.
There should be no signs of tampering, changes using liquid paper, overwriting or spelling mistakes.
What to do if you suspect false identity?
If you detect a false identity during the ID verification, do not continue with the application process. Please ensure that the documents have not been tampered with or damaged especially on the photograph or near any personal details.
Please report the suspected fraud through the Action Fraud website. Further information on fraud can be found on the Metropolitan Police website. Alternatively, if you suspect fraud once an application has been submitted for processing, you must call the DBS on 03000 200 190.
The National Document Fraud Unit (NDFU) in the Home Office has published guidance on examining identity documents to detect basic forgeries.
For more information on any of the topics discussed, please call the team at Care Check on 0333 777 8575.