Application Tracking

Find out how to track your DBS application

Tracking Applications

Employers and applicants can track applications to see the progress of applications. Applicants can either call one of the team on 0333 777 8575 or email . Alternatively the online tracking system is available. To access information, the applicant will require their DBS application reference and will need to follow this link for Enhanced level applications: Click here for enhanced applicants login 

Applicants requiring Basic applications would follow this link: Click here for basic applicants login

Track your application

If you wish to track a DBS (formerly known as CRB) application you can do so by calling Care Check on 0333 777 8575 or via email at Please ensure you have your reference number to hand when calling us. This would have been sent to you via email when your form was submitted to the DBS. You can also track your DBS application below

Employers who wish to track the status of an application can do so by entering their Applicant Manager system and clicking on ‘PROCESSING’ tab in the SUBMITTED section:

Screen Shots

A list of all applications currently processing will be listed and the employer can click on the TRACK button, which will redirect them to the DBS tracking information page.

The process has 5 stages:

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Stage 1 – The DBS have received the application form.

Stage 2 – The application is sent to the Police National Computer. This is a computer system used by law enforcement organisations all over the UK and consists of several databases available 24 hours a day which gives access to information of national and local significance.

Stage 3 – If an applicant is being checked for working with vulnerable groups in regulated activity, stage 3 will be implemented. Examples of workforce include care assistants, nurses and teachers to name a few. It will check against the Adults’ barred list, the Children’s barred list or both. If an individual is checked against the children’s barred lists, then there will be a search to see if there is a match on the List 99 register. The list 99 register is a list of men and women who are barred from working by the Department of Education and Skills (DfES).

Stage 4 – The application is in process with the police. Exact timescales cannot be given due to every application being dissimilar. However, there are several reasons why an application could potentially be delayed. Typically, if an individual has not disclosed a past conviction, the application could take longer as the police will have further enquiries on the application and will be unable to proceed until they have full information. Similarly, if an applicant has made an error with an incorrect address or name, the police would have additional queries and this would delay an application from completing.

Stage 5 – The certificate is in the final stage of printing and will be routinely distributed to applicants the following day. Please note, a certificate can take up to 14 days to reach an applicant address. If you have not received your certificate, please call the DBS directly on 03000 200 190 and they will be able to organise a reprint for you.

Track DBS Check applications with Care Check | online dbs checks

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From small businesses to large employers and charities. We are adept at obtaining all levels of DBS Checks (Formerly the CRB) for any person within any type of industry.


0333 777 8575




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